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Our Top-Notch Eye Care Team


Meet our team of friendly and professional eye care experts. We proudly offer a full range of optometric services for both adults and children, ensuring personalized care for every member of your family. Our dedicated team combines advanced knowledge with a compassionate approach, providing exceptional vision care tailored to your needs. Whether it’s a routine eye exam or specialized treatment, trust our experts to keep your eyes healthy and your vision clear.

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Meet Our Staff at Concord

With many years of experience, our Concord eye care team ensures healthier eyes and clearer vision for our patients. 

Our extensive expertise allows us to provide accurate diagnoses, effective treatments, and personalized care. Trust our seasoned professionals to enhance your eye health and visual clarity, using advanced techniques and a patient-centered approach.

Staff

Lindsay
Lindsay
Office Manager
Lindsay has been a part of the Vision Loft team since 2011 and always brings a warm smile and her sweet southern charm to our office.  She crafted her professional expertise with over thirty years of customer service, over 20 of those years focused in the optical industry. She enjoys...
Kelly
Kelly
Front Office Supervisor
Kelly joined our office in February 2012 and is known for her warm, compassionate approach to patient care. She thrives in the fast-paced environment of our practice and enjoys helping patients with scheduling, insurance, and billing questions. Always eager to lend a hand, Kelly is happy to assist with frame...
Stephanie
Stephanie
Optical Technician
Stephanie began her optical journey at Vision Loft in 2017. She has a phenomenal eye for style and an understanding of the science behind prescription lenses. Coming from a medical background prepared her for working in the optometry field. Stephanie keeps the office on its toes as the prankster of...
Michelle
Michelle
Optical Sales Associate
Michelle joined Vision Loft in October 2024 and has an eye for style and fitting patients in the perfect eyeglasses.  She has brought a lot of experience to the office including a combination of working in education and the medical field over the past 30 years, most recently specializing in...
Victoria
Victoria
Optometric Technician
Victoria joined our office in December 2024 and is eager to help all our patients with their vision needs.  She has worked in optometry for nearly 10 years and has expertise in assisting patients throughout all aspects of the office.   Victoria was born in upstate New York and moved...
Kassidy
Kassidy
Optometric Technician
Kassidy joined the Vision Loft team in January 2026 and quickly became known for her warmth, compassion, and dedication to patient care. She holds a bachelor’s degree in Human Biology from North Carolina State University and began working in optometry after graduation. Kassidy plans to continue her journey by pursuing...
Kristen
Kristen
Patient Care Coordinator
Kristen joined our team in March 2025 and has quickly become a valuable asset. She is always eager to assist patients and demonstrates genuine compassion in every interaction. Kristen is prompt in answering calls, enjoys scheduling appointments, and is knowledgeable in helping patients navigate insurance-related questions. She has also expanded...
Charline
Charline
Insurance Specialist
Charline joined the Vision Loft team in March 2012. Warm and encouraging, Charline offers over 20 years of experience in the eye care industry, focusing primarily on all aspects of insurance. With her extensive knowledge in insurance, she loves to resolve complicated insurance and billing issues. She also makes herself...
Dawn
Dawn
Customer Service, Accounts Payable
Dawn has been with Vision Loft since March of 2015.  She is mostly behind the scenes here at Vision Loft but also extends a helping hand where needed.  You may see her in the optical assisting patients with glasses or assisting patients in making appointments over the phone.    ...
Kaylee
Kaylee
Optometric Technician
Kaylee became a part of our team in October 2022 and has a passion for helping others and providing excellent patient care.  She has her optometric technician certification, and combined with her experience, she has developed skills to assist with some of our most complicated situations.  She enjoys assisting patients...